SHIPPING & DELIVERY POLICY
Welcome to FORNECEDOR DE CAMISA TAILANDESA.
We are committed to providing reliable and efficient shipping services to customers throughout Europe. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Shipping Destinations
We currently ship to all countries within Europe, including but not limited to:
- Portugal
- Spain
- France
- Germany
- Italy
- Netherlands
- Belgium
- Austria
- Ireland
- Denmark
- Sweden
- Finland
- Poland
- Czech Republic
- Slovakia
- Hungary
- Romania
- Bulgaria
- Croatia
- Slovenia
- Luxembourg
- Greece
- Estonia
- Latvia
- Lithuania
Additional destinations may be added in the future.
2. Order Processing
Orders are processed Monday through Friday (excluding public holidays).
Processing Time:
- 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Times
Delivery times vary depending on the destination.
| Region | Estimated Delivery |
|---|---|
| Portugal | 2–5 Business Days |
| Spain | 3–6 Business Days |
| Western Europe | 4–8 Business Days |
| Central Europe | 5–9 Business Days |
| Northern Europe | 5–10 Business Days |
| Eastern Europe | 6–12 Business Days |
Please note that delivery times are estimates and may vary due to customs inspections, carrier delays, weather conditions, or peak seasons.
4. Shipping Costs
Shipping costs are automatically calculated during checkout based on:
- Delivery destination
- Package weight
- Shipping method selected
Any applicable shipping charges will be displayed before completing your purchase.
5. Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email
- A tracking number
- A tracking link
Please allow up to 24 hours for tracking information to become active.
6. Customs & Import Duties
Orders shipped within the European Union generally do not incur additional customs duties.
For shipments to countries outside the EU, local customs fees, import taxes, or VAT may apply. These charges are the responsibility of the customer.
7. Delivery Delays
Although we strive to meet all estimated delivery times, delays may occur due to:
- Customs clearance
- Carrier issues
- Severe weather
- National holidays
- High shipping volume
FORNECEDOR DE CAMISA TAILANDESA cannot be held responsible for delays caused by third-party shipping providers.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- We are not responsible for lost shipments.
- Additional shipping fees may apply for reshipment.
- Orders returned due to an incorrect address may be refunded excluding shipping costs.
9. Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.
Please include:
- Your order number
- Photos of the damaged package (if applicable)
- A description of the issue
We will work with the shipping carrier to resolve the matter as quickly as possible.
10. Failed Delivery Attempts
If delivery cannot be completed due to:
- Customer unavailability
- Incorrect address
- Failure to collect the parcel
the carrier may return the package to us.
Additional shipping charges may apply before the order is resent.
11. Force Majeure
We are not liable for delays or failures in delivery caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Government restrictions
- Customs delays
- Strikes
- Transportation disruptions
- Pandemics
- War or civil unrest
12. Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.
FORNECEDOR DE CAMISA TAILANDESA
Business Hours:
Monday – Friday
09:00 – 18:00 (Portugal Time)
FORNECEDOR DE CAMISA TAILANDESA is dedicated to delivering premium sports apparel and accessories with reliable shipping, transparent communication, and excellent customer service throughout Europe.